Privacy Policy

SafeInbox is committed to protecting customer and user privacy. This policy explains how information is collected, used, stored, and disclosed in connection with the platform and related services.

We collect information provided directly by customers and information generated through normal platform usage.

• Account, contact, and company information
• Configuration data and vendor workflow information
• Usage analytics, device data, and application logs
• Support, billing, and communication records

Information is used to operate, secure, support, and improve SafeInbox services.

• Provide platform functionality and customer support
• Operate assessments, evidence workflows, and monitoring
• Process billing and service communications
• Improve product quality, reliability, and security
• Meet legal, contractual, and compliance obligations

SafeInbox uses administrative, technical, and organizational safeguards to protect information. Retention periods depend on account status, contractual requirements, and legal obligations.

SafeInbox does not sell personal information. Data may be shared with infrastructure providers, subprocessors, and service partners as required to operate the platform, or where disclosure is required by law.

Depending on jurisdiction, customers and users may have rights related to access, correction, deletion, restriction, portability, or objection. Requests can be directed to the SafeInbox privacy contact.

Where information is transferred across borders, SafeInbox uses contractual and operational safeguards appropriate to the applicable legal framework.